Charles is, of course, a Tennessee loyalist but he is also a very astute analyst, one that, as so many others have observed, would make a great Athletics Director for UT in the not-too-distant future. His remarks concerning Butch Jones, however, are paralleled by those of fellow commentator Robert Smith (ESPN), who stated (see the same source as you cited):
"My top hire this offseason is Butch Jones at Tennessee. From the bottom up, he's really going to be helpful at Tennessee, a school that hasn't seen any type of stability over the last five years. I think they made the right choice in Butch Jones. I had an opportunity to sit down with him when he was at Central Michigan and when he was at Cincinnati. He knows how to build from the foundation of a program. Everything from the way a kid goes to class, to the way they carry themselves, to the pride they have in their school. It's not like Tennessee hasn't had a dearth of talent. They just haven't had the right people to get the talent doing the things they are supposed to do. I think Butch Jones is going to do a great job with that. Obviously, playing the SEC, it's difficult to jump in and make a change right away. I think it's going to take a couple of years, but I think he's the type of guy that will get that place turned around. He's the right person to get Tennessee going the right way."