Got jobbed in the deal, my lower bowl seats were relocated to the 300 series, 20 rows up, behind the goal, at the price I paid for lowers, politely declined seats this year, requested full refund of the price of the tickets along with the annual fee required since they jobbed me on my Section B seats in Neyland, tried to coax me into Section M, couldn't see the jumbotron, politely declined those as well. It happens, I will try again next year. It is their call, I'm just a man in the street donor.
What put me in the red zone was the audacity of the Tennessee Fund staff to say the refund could take up to 90 days (which was not on the website in March), the callous insensitivity to the rank and file boosters and supporters is galling, the only way to get these people to pay attention and improve their product and fan experience may simply be to not go and not financially support the program. I will give these guys until Thanksgiving to refund everything for 2020, then I will simply call the credit card company to dispute the charges for credit not issued and try again next year.