Spyware

#1
doozer

doozer

Matthew 6:2
Joined
Aug 10, 2006
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#1
so some how i got an unregistered copy of Antiviurus 360 om my computer and it's causing some problems.

i run the free AVG anti-virus currently. what do i need to do or what programs do i need to get rid of it? i tried going into the Control Panel to uninstall it, but it's not there.

thanks in advance.
 
#3
#3
If that doesn't work try the free version of PC tools Spyware Doctor. If that doesn't wok you could have something more serious and have to upgrade that to where you buy it and I can assure you it will get it.By the way,Comcast Macfee only catches 60% of virus'.This is just what I do,Spyware Doctor, and only had to purchase it a while back due to a Trojan/fake virus that was medium security and I was glad to pay for it at that point.Good luck.
 
#5
#5
Post again if any of the above solutions don't work. I went through a lot of trouble getting rid of this virus myself.
 
#6
#6
#7
#7
If you went through the entire thing and used all programs correctly, safe mode etc. Your PC is clean. If you posted a hijackthis log they will look at it and let you know as well. You will need to run your defrag program after all this as you have shifted a lot of files around. The windows defrag sucks, download defraggler from here Defraggler - Defragment your files! It's the same people who created Ccleaner.
 
#8
#8
superdave1984 said:
If you went through the entire thing and used all programs correctly, safe mode etc. Your PC is clean. If you posted a hijackthis log they will look at it and let you know as well. You will need to run your defrag program after all this as you have shifted a lot of files around. The windows defrag sucks, download defraggler from here Defraggler - Defragment your files! It's the same people who created Ccleaner.
Click to expand...

thanks for the heads up. got the all good from posting the logs. much thanks.
 
#12
#12
Here's some more questions. I have Ad-Aware, Spybot, Hijack-This and Malware all on my computer and periodically I'll use all of them, hoping to catch anything and everything. I also download Trojan-Remover if I ever think something serious has happened. Everytime I run Spybot, Ad-Aware or Malware it alerts me that there could be problems since I have the other programs installed on my computer. Is there really an issue here? Should I just use one and if so, which one?

Also, I have McAfee installed from when I got the computer. It's a Dell XPS (shhh, don't tell ksush) with XP on it. The subscription part ran out a long time ago, but parts of it still operate and I can't delete them from my system using the traditional Control Panel "add or remove programs". How do I go about deleting this system, or does it matter? Will Malware, Spybot, etc miss something because part of McAfee is still functional?

PS, MSConfig Cleanup and CC Cleaner are great tools for keeping the computer clean.
 
#13
#13
Getting rid of McAfee can be a pain. I had to contact them and download a removal tool. You might be able to boot into safe mode and use add/remove programs to get rid of it. But you have to remove them in a certain order if I remember correctly. The security suite being last. If it tells you that it is still running, try ending the process in task manager or end the service by right clicking "My Computer ans selecting "manage" then "services and applications", then "services".
Some A/V programs don't like other A/V programs. Get rid of McAfee and go with Avast or AVG. Both are free and better than McAfee. If you want a firewall go Zone Alarm or Comodo. Also free.
 
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#14
#14
superdave1984 said:
Getting rid of McAfee can be a pain. I had to contact them and download a removal tool. You might be able to boot into safe mode and use add/remove programs to get rid of it. But you have to remove them in a certain order if I remember correctly. The security suite being last. If it tells you that it is still running, try ending the process in task manager or end the service by right clicking "My Computer ans selecting "manage" then "services and applications", then "services".
Some A/V programs don't like other A/V programs. Get rid of McAfee and go with Avast or AVG. Both are free and better than McAfee. If you want a firewall go Zone Alarm or Comodo. Also free.
Click to expand...

Ghostwall is also a great free firewall.

GhostWall FireWall
 
#15
#15
sucks to hear it's going to be that hard to get rid of McAfee. I've tried the safe mode method and it doesn't work.

So that still leaves my original question. Does it matter that I have a handful of different spyware/malware/trojan finders on my computer?
 
#16
#16
volfanbill said:
sucks to hear it's going to be that hard to get rid of McAfee. I've tried the safe mode method and it doesn't work.

So that still leaves my original question. Does it matter that I have a handful of different spyware/malware/trojan finders on my computer?
Click to expand...

No it doesn't matter and is actually the only way you can be sure to catch everything. Ignore the warnings.
 
#18
#18
volfanbill said:
:hi: thanks
Click to expand...

Hey Bill, I have used the program NOD32 for the past 4+ years and have yet to have any spyware/malware/viruses get through it. It updates daily and to be honest is probably the best as far as not using up system resources. It's protected my family's network for 2+ years. You might want to check it out.

ESET - Antivirus Software with Spyware and Malware Protection

Also, if you have a processor that is capable of having a 64-bit OS run with it, do it. It is MUCH more safer than a 32-bit version of Windows.
 
#19
#19
all my other systems work fine, haven't had any major issues with this current computer at all to speak of except the time my hard drive almost died. One of my best friends is a computer programmer and IT guy and he thought it was dead, two different Dell phone technicians thought it was dead and I had the new hard drive sitting beside the computer and we tried one more time. Reinstalled Windows and everything worked smoothly. Only problem I have now is on reboots, the first time it searches for the hard drive it can't find it. I hit F1, it reboots and loads up successfully.

I was mainly just curious if it could cause problems using so many different spyware services. Now if you know of a good way to get rid of McAfee, I'm all ears. I'm tired of it popping up to let me know I need to renew my subscription.
 
#20
#20
volfanbill said:
all my other systems work fine, haven't had any major issues with this current computer at all to speak of except the time my hard drive almost died. One of my best friends is a computer programmer and IT guy and he thought it was dead, two different Dell phone technicians thought it was dead and I had the new hard drive sitting beside the computer and we tried one more time. Reinstalled Windows and everything worked smoothly. Only problem I have now is on reboots, the first time it searches for the hard drive it can't find it. I hit F1, it reboots and loads up successfully.

I was mainly just curious if it could cause problems using so many different spyware services. Now if you know of a good way to get rid of McAfee, I'm all ears. I'm tired of it popping up to let me know I need to renew my subscription.
Click to expand...

Use a third party software removal tool. It will get rid of the registry entries that are bugging you. Here's the one I use...

Your Uninstaller! 2008 FREE Download, Fix uninstall problems, completely remove programs.

I have used it to unistall McAfee and Norton. It works really well. Anything else you need just let me know. :hi:
 
#21
#21
Also, on your HD issues, it could be a bad MBR which is causing the problems. You can fix it, but it may involve reinstalling Windows. It could even be a bad sector close to the MBR that is causing the issues. One thing that is commonly overlooked is the motherboard and the SATA or IDE channels. If one of these are going bad, then it would cause these problems as well.
 
#22
#22
duckman398686 said:
get malwarebytes and run it on your computer doozer. that should take care of it
Click to expand...
This worked excellent Duck.Thinks, it actually picked up something my other scanner(which I paid for) failed to do.The defragmenting,disk clean up scans,msconfig to check start files,etc., too I have always done.Should my computer become too bad I'd just uninstall and re-install everything.But the malwarebytes is a keeper!
 
#23
#23
g8terh8ter_eric said:
Also, on your HD issues, it could be a bad MBR which is causing the problems. You can fix it, but it may involve reinstalling Windows. It could even be a bad sector close to the MBR that is causing the issues. One thing that is commonly overlooked is the motherboard and the SATA or IDE channels. If one of these are going bad, then it would cause these problems as well.
Click to expand...

You could try booting from the XP disk to the recovery console and using the fixboot and fixmbr commands.
 
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