Biopsy's airline gripe thread

#428
#428
Biopsyman said:
Nothing is better than a crying baby
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This always happens whenever I'm flying. Doesn't matter if it's a 6:00 AM flight on a Tuesday or if this is holiday travel when you expect that garbage. 9/10 times there are always crying babies near me. I'll bring my Sennheiser noise cancelling headphones just in case I have to deal with that.
 
#430
#430
GoVolsDR said:
This always happens whenever I'm flying. Doesn't matter if it's a 6:00 AM flight on a Tuesday or if this is holiday travel when you expect that garbage. 9/10 times there are always crying babies near me. I'll bring my Sennheiser noise cancelling headphones just in case I have to deal with that.
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I think that's all we can do. People have babies. People need to travel with babies. Babies are often very uncomfortable on flights. It is what it is. There are cheap and readily found devices to mitigate the noise (okay, your Sennheisers aren't the cheap version of that). That's all we can reasonably do.
 
#431
#431
pismonque said:
I think that's all we can do. People have babies. People need to travel with babies. Babies are often very uncomfortable on flights. It is what it is. There are cheap and readily found devices to mitigate the noise (okay, your Sennheisers aren't the cheap version of that). That's all we can reasonably do.
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There is also a little Benadryl in the bottle.. problem solved
 
#433
#433
Idiots that stop at the bottom of the escalator with their bags!
 
#441
#441
People standing and taking up the "walk" portion of the people mover.

And what is up with the strange light show at the corridor that connections the concourses in the Delta terminal at DTW? I felt like I was about to have a seizure with these weird flashing lights that illuminate the corridor. Almost as strange as the murals they used to have at DEN.
 
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#446
#446
Aavoxx said:
I just flew 27 hours with no issue.
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Maybe the issue is expectation. Some people pay for a plane ticket and expect only to get from here to there, and as long as no one does anything to cause undue discomfort or inconvenience, they're fine. Others seem to expect to be "served" in some way, feeling that their money is buying some level of service beyond just transportation.

For me, I think flying is usually a generally uncomfortable and sucky experience and expect as much from the outset, so unless they actively piss me off in some unexpected way, I'm usually good. I also understand that I can pay more money to make it less sucky if I wish so there's that too.
 
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#447
#447
Was supposed to fly back from Vegas to New Orleans through Dallas on Tuesday, and after 4 or 5 delays due to mechanical problems our flight was "postponed" a full 24 hours to Wednesday morning. It wasn't until a full 5 hours after the flight was supposed to take off that they even offered the possibility of booking us on another airline, ****ing assholes. If they would have just been up front from the start that there was an engine problem and the flight was probably getting canceled then they could have had everyone moved along to other flights and as happy as possible. I understand that **** happens, but it's how they respond when **** happens that shows airlines don't really give a **** about customers.

That said, 95% of the time I fly there are no issues.
 
#448
#448
pismonque said:
Maybe the issue is expectation. Some people pay for a plane ticket and expect only to get from here to there, and as long as no one does anything to cause undue discomfort or inconvenience, they're fine. Others seem to expect to be "served" in some way, feeling that their money is buying some level of service beyond just transportation.

For me, I think flying is usually a generally uncomfortable and sucky experience and expect as much from the outset, so unless they actively piss me off in some unexpected way, I'm usually good. I also understand that I can pay more money to make it less sucky if I wish so there's that too.
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For me, the expectation is did they get me from Point A to Point B reasonably on time. If they don't, am I able to get some kind of remuneration if I complain? Anything that they do beyond that is a bonus.
 
#449
#449
BRTiger said:
Was supposed to fly back from Vegas to New Orleans through Dallas on Tuesday, and after 4 or 5 delays due to mechanical problems our flight was "postponed" a full 24 hours to Wednesday morning. It wasn't until a full 5 hours after the flight was supposed to take off that they even offered the possibility of booking us on another airline, ****ing assholes. If they would have just been up front from the start that there was an engine problem and the flight was probably getting canceled then they could have had everyone moved along to other flights and as happy as possible. I understand that **** happens, but it's how they respond when **** happens that shows airlines don't really give a **** about customers.
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Unfortunately from my experience, that seems to be the rule rather than the exception. Especially on the mechanical stuff. They are purposely very coy about how long that stuff will take so they don't have to re-book people en masse.
 
#450
#450
Yeah, everyone could see the plane at the gate with the engine cover off being worked on... hey, we all know that this thing isn't flying in the next 30 minutes. Just get us all rebooked and then fix the plane and everyone is happy. Of course the last thing they want to do is put their paying customers on another airline, so they kept pushing it back and pushing it back until they had no other choice.

And then we weren't even offered hotel and food vouchers. Fortunately my MIL lives there so we didn't need a hotel room, but it was a huge pain in the ass. We had to pay to get back to her house, we had to go buy extra diapers and food for the kid since we packed the extras in the checked bag. We had to buy all of us clothes since everything was in the checked bag. My wife and I both had to take an extra day off of work. We had to pay for an extra day of dogsitting, we had to pay for an extra day of parking, just a pain all around.

I called to complain and see about getting some vouchers since we'll likely be back soon, but got the run around and was told I had to do that online, so this morning I filled out their complaint form. I doubt anything comes of it.
 
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