darin hinshaw is at my work right now....

#26
#26
mtowntim said:
Car salesman on the internet.....this has legit written all over it. :)
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Oh, they exist. Out west, some dealers have 1-2 individuals whose main job is to sell cars via the Internet. I bought two that way. In both cases, I went to Edminds and hunted down the car I wanted. In both cases in different years, I found unsold demo cars from the previous year with 8K or less miles on them being sold by a dealer. I got a CUDL from my credit union that undercut the asking price by a few thousand bucks and refused to budge. A CUDL is basically cash so they don't want to see it walk out the door when they have a car that's been sitting on the lot taking us space and not being sold a whole year or so. In both cases, the cars were loaded, including some stuff I don't even use but the grandkids love the electronics so all is not 100% wasted.

So yes, there are salespeople who operate via the Internet. Just be sure you also inspect the car in person before walking in to buy it. Dress in a manner so they don't bother you much as you roam the lot. and NEVER get talked into handing them the keys to your current car. They do that to trap you at the dealership and subject you to hard sells. If you get an impolite seller just get up and walk out, shop elsewhere. Then tell the manager why you left.
 
#27
#27
WoodsmanVol said:
Oh, they exist. Out west, some dealers have 1-2 individuals whose main job is to sell cars via the Internet. I bought two that way. In both cases, I went to Edminds and hunted down the car I wanted. In both cases in different years, I found unsold demo cars from the previous year with 8K or less miles on them being sold by a dealer. I got a CUDL from my credit union that undercut the asking price by a few thousand bucks and refused to budge. A CUDL is basically cash so they don't want to see it walk out the door when they have a car that's been sitting on the lot taking us space and not being sold a whole year or so. In both cases, the cars were loaded, including some stuff I don't even use but the grandkids love the electronics so all is not 100% wasted.

So yes, there are salespeople who operate via the Internet. Just be sure you also inspect the car in person before walking in to buy it. Dress in a manner so they don't bother you much as you roam the lot. and NEVER get talked into handing them the keys to your current car. They do that to trap you at the dealership and subject you to hard sells. If you get an impolite seller just get up and walk out, shop elsewhere. Then tell the manager why you left.
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How do you dress so you don't get bothered while on the lot...camos and an AR-15?
 
#28
#28
vtvol98 said:
How do you dress so you don't get bothered while on the lot...camos and an AR-15?
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Hey man, I know you're just trying to be funny but the AR-15 thing doesn't do it-bad timing considering what has recently happened to those kids.

I dress in clean but very old jeans and shirt with small tears in the fabric and/or bleach spots. Shoes tend to be obviously well worn leather footwear. Anytime I'm asked any question I give a broken record response of, "I want to look around to see what I like." Sales people tend to watch you like a hawk then but pretty much leave you alone. Since I know from Edmunds, exactly what car I'm there for, I flash my CUDL when I'm ready inspect its interior and test drive it. I make it clear I'm there for possibly buying that car and talk about nothing else. Because by that time I've done my research on the car's history and dealer tricks. Just GOOGLE car dealer tricks and read at least five sites that explain what they are and how to handle them. example: 21 Car Buying Scams And How To Avoid Them - Business Insider

Ok, let's get back to UT football. I'm sure the mods have been over tolerant with this car thing as it is. So I'm done with this.
 
#29
#29
WoodsmanVol said:
Oh, they exist. Out west, some dealers have 1-2 individuals whose main job is to sell cars via the Internet. I bought two that way. In both cases, I went to Edminds and hunted down the car I wanted. In both cases in different years, I found unsold demo cars from the previous year with 8K or less miles on them being sold by a dealer. I got a CUDL from my credit union that undercut the asking price by a few thousand bucks and refused to budge. A CUDL is basically cash so they don't want to see it walk out the door when they have a car that's been sitting on the lot taking us space and not being sold a whole year or so. In both cases, the cars were loaded, including some stuff I don't even use but the grandkids love the electronics so all is not 100% wasted.

So yes, there are salespeople who operate via the Internet. Just be sure you also inspect the car in person before walking in to buy it. Dress in a manner so they don't bother you much as you roam the lot. and NEVER get talked into handing them the keys to your current car. They do that to trap you at the dealership and subject you to hard sells. If you get an impolite seller just get up and walk out, shop elsewhere. Then tell the manager why you left.
Click to expand...

I would launch you out the front door if I were the dealer you were dealing with.
 
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#31
#31
WoodsmanVol said:
Hey man, I know you're just trying to be funny but the AR-15 thing doesn't do it-bad timing considering what has recently happened to those kids.

I dress in clean but very old jeans and shirt with small tears in the fabric and/or bleach spots. Shoes tend to be obviously well worn leather footwear. Anytime I'm asked any question I give a broken record response of, "I want to look around to see what I like." Sales people tend to watch you like a hawk then but pretty much leave you alone. Since I know from Edmunds, exactly what car I'm there for, I flash my CUDL when I'm ready inspect its interior and test drive it. I make it clear I'm there for possibly buying that car and talk about nothing else. Because by that time I've done my research on the car's history and dealer tricks. Just GOOGLE car dealer tricks and read at least five sites that explain what they are and how to handle them. example: 21 Car Buying Scams And How To Avoid Them - Business Insider

Ok, let's get back to UT football. I'm sure the mods have been over tolerant with this car thing as it is. So I'm done with this.
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Pretty sure there was a Cosby show episode that was very similar to this. I think Cliff went with worn out overalls though.
 
#32
#32
Sounds like some of you have had some bad experiences buying cars.. So come see me at my dealership in Maryville :)
 
#34
#34
hep said:
Sounds like some of you have had some bad experiences buying cars.. So come see me at my dealership in Maryville :)
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Is there still a used dealer there named Stop and Go Motors?
 
#35
#35
HARTUPM said:
I would launch you out the front door if I were the dealer you were dealing with.
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I'd refuse him service as well. He would probably give a less than completely satisfied survey because he feels that "nobody deserves a perfect score."
 
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#40
#40
Ertel said:
he doesnt mean physically lol he means as in he wouldnt deal with you cause your a salesmans nightmare, hes also one of my coworkers lol
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Oh you mean I'm a buyer who educated himself enough to not be coerced and manipulated into a deal detrimental to my pocketbook. No problem, I'd just buy a car elsewhere. But my tactics have worked.

Maybe I was lucky enough to get a sales person who realized I was there to buy a car that had sat on their lot unsold for a year and am not there to play BS with them. If a dealership wants a last year car to sit and take up space instead of being sold, they're welcome to it.

A sales person is there to get as much money out of me as they can. I'm there to save as much of my money as I can. We can deal or not.
 
#41
#41
WoodsmanVol said:
Oh you mean I'm a buyer who educated himself enough to not be coerced and manipulated into a deal detrimental to my pocketbook. No problem, I'd just buy a car elsewhere. But my tactics have worked.

Maybe I was lucky enough to get a sales person who realized I was there to buy a car that had sat on their lot unsold for a year and am not there to play BS with them. If a dealership wants a last year car to sit and take up space instead of being sold, they're welcome to it.

A sales person is there to get as much money out of me as they can. I'm there to save as much of my money as I can. We can deal or not.
Click to expand...

i just think its funny that people hate car lots and salesmen so much because they think theyre all out to rip you off. but everyone does it. whats the markup on your cell phone? doctor visits? legal counseling? people make a killing all over the place with inflated prices, at least a car lot gives you the chance to negotiate and get a fair deal, tell ya what next time your doctor or dentist performs a procedure try haggling with him and see what it gets ya. im not saying i blame ya, and not saying you in particular are the bad guy but the common perception that we are crooks is laughable. it sounds like you are in fact an educated buyer and yes we hate that because like anybody else were here to feed our families too. funniest thing i learned when i started the business is buyers are liars (again not saying you) but its so true. people buying the cars lie as much or more than the salesmen. they misrepsent their own cars, their income, everything... sorry lol rant over. and btw even though i dont like the type of buyer you are it would never prevent me from trying my absolute hardest to earn your business so if you ever need a nissan hit me up and we can play the game lol
 
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#42
#42
Good post Ertel. Very accurate IMO.

Oh and btw, I hate dealing with the salesmen at Buckle. My wife Christmas shops there every year. Goodness gracious.
 
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#43
#43
WoodsmanVol said:
Oh you mean I'm a buyer who educated himself enough to not be coerced and manipulated into a deal detrimental to my pocketbook. No problem, I'd just buy a car elsewhere. But my tactics have worked.

Maybe I was lucky enough to get a sales person who realized I was there to buy a car that had sat on their lot unsold for a year and am not there to play BS with them. If a dealership wants a last year car to sit and take up space instead of being sold, they're welcome to it.

A sales person is there to get as much money out of me as they can. I'm there to save as much of my money as I can. We can deal or not.
Click to expand...

Agree with your strategy. Homework is important and there is certainly nothing wrong with being an informed shopper for these high ticket items.

One of my better deals was for a new truck...I drove into the lot, and gave the keys to the salesman, and asked him to buy my truck. So, he took it and drove around and came to find me. I got a price from him, before he even knew what (or if) I was going to purchase. He priced my vehicle fairly and then we negoiated a discount for the new truck.

I saved some money that day, and felt that I controlled the process....which is important to me.

Coach Jones will get er done at UT...Goooo Vols.
 
#44
#44
HARTUPM said:
I would launch you out the front door if I were the dealer you were dealing with.
Click to expand...

Yep.....and that's why you lose customer loyalty and an entire family's business! Being short-sighted and trying to win the sale instead of winning BUSINESS for the next 20-30 years!

That's the way I assess car salesmen and their attitudes. Do they want to sell me one car, or sell my entire family 10 cars over the next few years???

JASPER Jeep and Dodge in Jasper, Ga is the BEST business for purchasing vehicles I've EVER encountered. And I know that everyone doesn't like Jeeps or Dodge...but they have the RIGHT attitude! :salute:
 
#45
#45
Ertel said:
i just think its funny that people hate car lots and salesmen so much because they think theyre all out to rip you off. but everyone does it. whats the markup on your cell phone? doctor visits? legal counseling? people make a killing all over the place with inflated prices, at least a car lot gives you the chance to negotiate and get a fair deal, tell ya what next time your doctor or dentist performs a procedure try haggling with him and see what it gets ya. im not saying i blame ya, and not saying you in particular are the bad guy but the common perception that we are crooks is laughable. it sounds like you are in fact an educated buyer and yes we hate that because like anybody else were here to feed our families too. funniest thing i learned when i started the business is buyers are liars (again not saying you) but its so true. people buying the cars lie as much or more than the salesmen. they misrepsent their own cars, their income, everything... sorry lol rant over. and btw even though i dont like the type of buyer you are it would never prevent me from trying my absolute hardest to earn your business so if you ever need a nissan hit me up and we can play the game lol
Click to expand...

This post I can't really say I have an issue with it. Human beings are in general untrustworthy when it involves, money, sex, power, and petty jealousies.

I have been eyewitness to car salesmen exploiting others. Worse case was one in Arizona where a salesman manipulated a deaf guy into buying what at that time was a Datsun 720 truck, I think. The guy was strapped with a $54,000 purchase and that was the late 1970's. His parents and some advocacy group took the business to court and got him loose from that.

I myself experienced where dealers would fix what you came to have fixed, but tamper with something else to encourage what they called repeat service. So yes, I'm leery. My sisters and nieces, I used to have to go with them to prevent their being ripped off by both sales people and dealer repair shops. I used to even spray small paint dots on their oil filters, then make the shop either refund as high as $30 charges for a filter they didn't even change.

Lucky for me (I think) where I live now the dealer repair shop I frequent now is honest as far as my experience indicates. But I've had or witnessed many examples of dishonesty elsewhere for years, so will remain leery as a result.

Now, I don't think sales people are anymore evil than others, knowing how humans in general can be. I'm saying when I go to buy a car, I act to protect myself from being taken advantage of as much as I know how. If that bothers a sales person, they can keep the car, I'll just go elsewhere. But usually, like several years ago, once I've used my tactics and decided to buy a specific car, it's done amicably. I show the CUDL indicating what I'm willing to pay. If that doesn't cut it, say so now so we don't waste his or my time.

Sure, they still try to sell me other stuff but when it's clear I'm not hanging around for what I don't want and didn't ask for, we close the deal.

nly once when I was shunted over to an extended warranty guy (they WORSE than any sales person) did I tell my salesman I was leaving and voiding the CUDL. Warranty guy had gotten visibly angry when I kept saying NO. He went outside and spoke to the mechanic who was checking the car I was buying. I knew right away he wanted the guy to mess up something to teach me a lesson. When I pointed this out to my salesman, he went outside and spoke to the mechanic as well and told the warranty guy to leave. Went to the manager, who went into warranty guys office. I ended up buying the car but never went back for service on it at that dealership. Two years later, I actually bought an extended warranty months before the original one expired. But not from that deaslership. I drove across state lines to buy it. Then stupidly found out I could have done that online. Oh well. So when people like me are leery, it's because experience has crammed it down their throats. It has nothing to do with hating auto sales people. You should always put on galoshes when walking in a muddy field.
 
#46
#46
WoodsmanVol said:
This post I can't really say I have an issue with it. Human beings are in general untrustworthy when it involves, money, sex, power, and petty jealousies.

I have been eyewitness to car salesmen exploiting others. Worse case was one in Arizona where a salesman manipulated a deaf guy into buying what at that time was a Datsun 720 truck, I think. The guy was strapped with a $54,000 purchase and that was the late 1970's. His parents and some advocacy group took the business to court and got him loose from that.

I myself experienced where dealers would fix what you came to have fixed, but tamper with something else to encourage what they called repeat service. So yes, I'm leery. My sisters and nieces, I used to have to go with them to prevent their being ripped off by both sales people and dealer repair shops. I used to even spray small paint dots on their oil filters, then make the shop either refund as high as $30 charges for a filter they didn't even change.

Lucky for me (I think) where I live now the dealer repair shop I frequent now is honest as far as my experience indicates. But I've had or witnessed many examples of dishonesty elsewhere for years, so will remain leery as a result.

Now, I don't think sales people are anymore evil than others, knowing how humans in general can be. I'm saying when I go to buy a car, I act to protect myself from being taken advantage of as much as I know how. If that bothers a sales person, they can keep the car, I'll just go elsewhere. But usually, like several years ago, once I've used my tactics and decided to buy a specific car, it's done amicably. I show the CUDL indicating what I'm willing to pay. If that doesn't cut it, say so now so we don't waste his or my time.

Sure, they still try to sell me other stuff but when it's clear I'm not hanging around for what I don't want and didn't ask for, we close the deal.

nly once when I was shunted over to an extended warranty guy (they WORSE than any sales person) did I tell my salesman I was leaving and voiding the CUDL. Warranty guy had gotten visibly angry when I kept saying NO. He went outside and spoke to the mechanic who was checking the car I was buying. I knew right away he wanted the guy to mess up something to teach me a lesson. When I pointed this out to my salesman, he went outside and spoke to the mechanic as well and told the warranty guy to leave. Went to the manager, who went into warranty guys office. I ended up buying the car but never went back for service on it at that dealership. Two years later, I actually bought an extended warranty months before the original one expired. But not from that deaslership. I drove across state lines to buy it. Then stupidly found out I could have done that online. Oh well. So when people like me are leery, it's because experience has crammed it down their throats. It has nothing to do with hating auto sales people. You should always put on galoshes when walking in a muddy field.
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thats awful, pretty sure theyve implicated laws these days for people with disabilities. we had a deaf gentleman in awhile back and we had to tell him to bring in an interpreter or we wouldnt do business with him just to assure protection for both sides. same with people with mental disabilties. people that take advantage of people like that are the scum of the earth and should have their sales liscenses pulled. i hope i in no way offended you earlier woodsman. you seem like an ok guy i just get a little defensive about my profession because of all the stereotypes.
 
#47
#47
Ertel said:
thats awful, pretty sure theyve implicated laws these days for people with disabilities. we had a deaf gentleman in awhile back and we had to tell him to bring in an interpreter or we wouldnt do business with him just to assure protection for both sides. same with people with mental disabilties. people that take advantage of people like that are the scum of the earth and should have their sales liscenses pulled. i hope i in no way offended you earlier woodsman. you seem like an ok guy i just get a little defensive about my profession because of all the stereotypes.
Click to expand...

This really is my final response on the issue. I promise. :) Ertel, it isn't just people with disabilities (I only was aware of that deaf guy I mentioned), the same thing happens to women and elderly people based on what I've seen, plus my sisters and nieces experiences. Maybe Quark had us pegged just right.

Quark: I think I figured out why Humans don't like Ferengi.
Sisko: Not now, Quark.
Quark: The way I see it, Humans used to be a lot like Ferengi: greedy, acquisitive, interested only in profit. We're a constant reminder of a part of your past you'd like to forget.
Sisko: Quark, we don't have time for this.
Quark: You're overlooking something. Humans used to be a lot worse than the Ferengi: slavery, concentration camps, interstellar wars. We have nothing in our past that approaches that kind of barbarism. You see? We're nothing like you... we're better.
 
#48
#48
WoodsmanVol said:
Oh, they exist. Out west, some dealers have 1-2 individuals whose main job is to sell cars via the Internet. I bought two that way. In both cases, I went to Edminds and hunted down the car I wanted. In both cases in different years, I found unsold demo cars from the previous year with 8K or less miles on them being sold by a dealer. I got a CUDL from my credit union that undercut the asking price by a few thousand bucks and refused to budge. A CUDL is basically cash so they don't want to see it walk out the door when they have a car that's been sitting on the lot taking us space and not being sold a whole year or so. In both cases, the cars were loaded, including some stuff I don't even use but the grandkids love the electronics so all is not 100% wasted.

So yes, there are salespeople who operate via the Internet. Just be sure you also inspect the car in person before walking in to buy it. Dress in a manner so they don't bother you much as you roam the lot. and NEVER get talked into handing them the keys to your current car. They do that to trap you at the dealership and subject you to hard sells. If you get an impolite seller just get up and walk out, shop elsewhere. Then tell the manager why you left.
Click to expand...

All you would do at my stores acting like this is get shown the exit lol. If you have to do any of the above in order to have a good experience buying a vehicle then you are definitely at the wrong dealer.
 
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#49
#49
bcartervol98 said:
All you would do at my stores acting like this is get shown the exit lol. If you have to do any of the above in order to have a good experience buying a vehicle then you are definitely at the wrong dealer.
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you a car guy too carter?
 
#50
#50
Ertel said:
you a car guy too carter?
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You know that, we e-mailed info after the Press Conference and Meet and Greet lol.

Yes I am GSM for 8 years at Rice Buick GMC in Knoxville. Just got my 8th consecutive "Complaint Free Year" award form Tennessee BBB. I was on the Ainge show last Tuesday, have a cool promotion going on with him and TSR, any chance you heard that?
 
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