Im in Blount county and have FB. I believe it was back in 2012 that the hail storm hit, probably 80% of the homes in my subdivision got new roofs. My claim was nearly 20k, my rate has still stayed the same.
My coverage amount increased something like $6k from the previous year, which is like 2% of the value of the house, not quite enough to justify a 25% increase in premiums. Like I said, I haven't ever filed a claim, my credit is excellent, I live less than 200 feet from a hydrant in a city with a very good fire department rating.
I'll see what the agent says when he (if) calls me back next week. I'm a USAA member so I think I'll call them and get a quote and check out out a local insurance broker.
I don't know how they determine insurance scoring either, but my agent said that a lower number is better, and that I had the lowest he had ever seen. Don't ask me why.Mine went up 35%. I have been with FB for over 20 years. They gave me a few reasons. 1 was I lost a claim discount due to a roof claim, which I understand. But 1 that confused me was something called insurance scoring. My agent said they used a 3rd party for this insurance scoring. He couldnt tell me what factors were used to score.
He recommended we lower my homes coverage to offset the rate hike. I didnt like this idea. I plan on shopping my coverage now.
In his defense we may have been slightly over insured. I think he was throwing out various options to look at because he knew I was about to shop my business.
Just be careful. There's likely no amount of toying around with your Coverage A amount that's going to overcome a rate increase like that without making it artificially low.