Oh no doubt. Customer service folks...domestic and abroad... should definitely be seeking as well. Hell, they'll probably be happier, as will those needing customer service
Just speaking more broadly. Nearly any office job
could be at risk in the next decade. The question is how long it will take for the old gluttony of corporations to implement it, at-scale and with extreme data protection and input capabilities. GIGO, after all.
Jmo, but just about everyone in office jobs under 50 should be learning the artichecture and prompt programming to survive the wave. The future will be experts in their field, who also understand the tech architecture and how to extract the right info from the pool of information. There still needs to validation within companies because they themselves will feed bad data and poison the well.