I need some advice on what steps to take next, because I've never been involved in an accident or had one of my cars involved in one.
My sister was driving my car to school in Cookeville and had someone hit the front left side of the car. She was driving down a 4 lane road ( 2 lanes going each direction with a turn lane in the middle) and the car in lane next to her stopped to let someone pull out of a Wendy's. The car pulling out of Wendy's went into her lane and hit my car. There were no stop lights or stop signs so it is their fault.
They will not claim responsibility even though the officers on the scene said it was not my sister fault, it was all on them. Well, of course they won't answer phone calls and did not provide insurance information at the scene so I'm assuming they didn't have any.
I've started a claim with my insurance company but will not pay the deductible or the towing expense because it's not our fault. Part of my benefits package from work is free legal, the lawyers are in California but will come out here if I call them. Is that my next step?
Also, for the car gurus out there... When we went to look at the car it looked like all cosmetic damage to the front bumper, hood and left quarter panel. Then we realized you had to turn the steering wheel upside down to go straight, if you let go it veers hard to the left. You have to put muscle into turning the car too. Then there's the grinding noise... its awful. Honest, I really hope it's totaled.
My sister was driving my car to school in Cookeville and had someone hit the front left side of the car. She was driving down a 4 lane road ( 2 lanes going each direction with a turn lane in the middle) and the car in lane next to her stopped to let someone pull out of a Wendy's. The car pulling out of Wendy's went into her lane and hit my car. There were no stop lights or stop signs so it is their fault.
They will not claim responsibility even though the officers on the scene said it was not my sister fault, it was all on them. Well, of course they won't answer phone calls and did not provide insurance information at the scene so I'm assuming they didn't have any.
I've started a claim with my insurance company but will not pay the deductible or the towing expense because it's not our fault. Part of my benefits package from work is free legal, the lawyers are in California but will come out here if I call them. Is that my next step?
Also, for the car gurus out there... When we went to look at the car it looked like all cosmetic damage to the front bumper, hood and left quarter panel. Then we realized you had to turn the steering wheel upside down to go straight, if you let go it veers hard to the left. You have to put muscle into turning the car too. Then there's the grinding noise... its awful. Honest, I really hope it's totaled.