volinbham
VN GURU
- Joined
- Oct 21, 2004
- Messages
- 69,798
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- 62,530
I pay more for Verizon for one reason, coverage. AT&T, Sprint and T-Mobile all have dead areas in my county.
Someone at T-Mobile got into my account without my permission and cancelled my paper statements and made my statements paperless. They also added insurance onto my handsets without my permission.
They are crediting my account back for these additional charges 4 months. I told T-Mobile that after almost 12 years f doing business together, that I may look to move my business. I have real enjoyed working with them as my carrier, but these last few days have really soured my experience.