Dealership wrecked MY brand new car

#551
#551
508mikey said:
he wont pay for one - if had one after the wreck - this would all be finished long ago
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Problem is, he'd have hundreds or more invested for a few thousand dollar payoff. Just not enough meat on the bone.

That being said, I'd try to get them to put this weird CarFax explanation in writing. It's hard to figure how it makes any sense.
 
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#555
#555
crusse10 said:
wait so there was an actual fix to the situation?
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Yes. Insurance paid for everything except Diminished Value. DV probably won't amount to more than a few hundred, but I can't believe the reason he's giving for why they haven't paid.
 
#556
#556
Whoops, not on here as much anymore. Basically, the insurance company wanted me to give an estimate of the DV by an independent Infiniti dealership (not the one that sold it to me). When I visited, they told me that they base the value of the vehicle on the obvious state of the vehicle +options+mileage issues and the heart of the problem, a Carfax report. Without it being on record, the dealership said they would not give it a diminished value based on that component alone.
 
#560
#560
TN is a diminished value state and I know an agent who does DV claims if you need to be put in touch. I just helped a couple with a diminished value claim.

You should have been blasting this dealer all over social media. It's a powerful tool.

Oh, and QX60 is little more than a dolled up pathfinder.
 
#561
#561
Roustabout said:
TN is a diminished value state and I know an agent who does DV claims if you need to be put in touch. I just helped a couple with a diminished value claim.

You should have been blasting this dealer all over social media. It's a powerful tool.

Oh, and QX60 is little more than a dolled up pathfinder.
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Dynamite drop in. They don't call you the best in the business for nothing.
 
#562
#562
marcusluvsvols said:
So his insuramce..which is private product required by public law...is requiring a carfax...which is another private product...in order to get his payment? That whole thing is crooked as crap. What a load.
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Not quite.

The insurance company just wants a dealership to put an appraisal number on the car based on it being damaged and repaired. The dealership is the one that uses CarFax to verify everything before it runs the numbers.
 
#563
#563
So in the end, kids, was it worth the time and effort to pursue this? Or would it have just been better to take the repair of the vehicle and move on with life instead of wasting 6 months of your time and energy (and hope) on possibly getting a new vehicle out of this?

Keep in mind, this entire thing started because his wife (allegedly) felt a "miss" in the engine. No telling if that actually problem got resolved (assuming it even existed).
 
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#564
#564
9296potsguy said:
Searching for advice on this. Bought a car a couple of months ago and the wife was taking it to a closer dealership for it's very first oil change. On the way there, my wife noticed a slight miss when it was at idle and wanted to know if they could check it out. They decided to take it on a test run to find the issue and the mechanic wrecked the car in their own parking lot against a trailer of some kind. Not sure the details, but my car is scraped all the way down the side and gashed the wheel (not tire though). The scrape is deep enough that will require all parts to be replaced and one door is dented in.

The dealership has accepted responsibility but has only offered to fix the car. My problem is that I will now own a brand new car with a bad title that has certainly devalued my car by thousands even when fixed. I have called on several occasions to talk to the GM or owner but the best they can offer me is the service manager, who cannot get me anything approved over what they have already offered which I HAVE NOT ACCEPTED. They said the GM wouldn't be in until Friday and they never see the owner.

I guess my question is, what kind of advice would you give me?
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Well, we obviously know now that isn't the case if there isn't any record of it on Carfax...
 
#565
#565
Rasputin_Vol said:
So in the end, kids, was it worth the time and effort to pursue this? Or would it have just been better to take the repair of the vehicle and move on with life instead of wasting 6 months of your time and energy (and hope) on possibly getting a new vehicle out of this?

Keep in mind, this entire thing started because his wife (allegedly) felt a "miss" in the engine. No telling if that actually problem got resolved (assuming it even existed).
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only to the extent that the insurance loss got surrogated so that in the future his insurance rates won't be affected.
 
#566
#566
Roustabout said:
TN is a diminished value state and I know an agent who does DV claims if you need to be put in touch. I just helped a couple with a diminished value claim.

You should have been blasting this dealer all over social media. It's a powerful tool.

Oh, and QX60 is little more than a dolled up pathfinder.
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My wife's car. I never liked the look of either of them. I have ridden in both and will say the QX60 is a nicer ride, also has a great 360 degree back up camera also shared by the Pathfinder. I tried talking her into the Volvo XC90 to no avail.
 
#567
#567
GAVol said:
...loss got surrogated....
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Ive been calling this, " subrogation " for about 20 years.

Please dont tell me I've been making myself sound stupid (at least no more than usual)?
 
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