I disagree with the AD not getting involved, I just think Hamilton should've shown the talent that got him hired. Instead of a letter asking her to be less annoying and on the Department's letterhead no less, he should have sent her something like the following from a fictional independent alumni organization...
"Dear Mrs. Schatz,
Every year the Athletic Department reviews tens of thousands of fan comments to choose a select number of loyal Vols for a highly specialized Spirit Campaign. We are pleased to announce that you are by far the most popular candidate ever nominated! Many of your fellow fans not only nominated you, but in the spirit of true Tennessee fans actually offered to pay the cost of your participation themselves.
We hope that you, clearly a truly massive Vol athletic supporter, will participate in this important and secret campaign. Enclosed you will find a variety of jerseys and hats for the various teams on the Tennessee schedule along with free tickets in the 5th ROW of the visitor's section. Your mission will be to attend every home game dressed in the opponent's colors, sit in the visitors' section, and cheer for them in exactly the same manner as you are used to doing for the Vols.
As you know, fan support is especially important on the road and in close games can have an incalculable effect on team morale. Your fellow Vol fans- and we whole-heartedly agree- firmly believe that you can help us break the visiting fans' spirits, and in that way best help us lead the Volunteers to Victory!
Yours in Orange,
Morey Caughbelle
Go Vols!! "