Okay, I posted my opinion on the Summitt almost a year ago and got hammered for it. Heres an updated version
too long, Im sure, for many.
For years I was a marketing exec and trained customer service people. I preached to them that making customers happy was all about managing expectations. Tell a customer youll try to deliver on Wednesday, and then not delivering until Thursday, leaves them a bit vexed. But tell the same customer youll try to make delivery on Friday and then deliver on Thursday and theyll be very happy. Yet your performance was the same the only difference? their expectations.
Lady Vols fans expectations for this season were way too optimistic.
The losses from last years team were extensive. But fans were led to believe (or perhaps just wanted to believe) that the additions would make this team an immediate Final Four team, maybe even an NC contender. I said at the time that those expectations were totally unrealistic. Lets look at them one by one.
Russell She was very mediocre in her first year a bit of a disappointment for such a highly ranked player. Then she was injured, and sat out a year. So how was it fair to expect her to come in this year and be twice as good as she was in her freshman year?
Cooper Quick, give me a list of point guard prospects that started in their freshman year and took their teams to the Final Four? Yeah, a very short list. So why did fans expect it this year?
DeShields If you look at DeShields performance this year it is almost exactly the same as her season at North Carolina. Many questioned her FPOY award that season because it was based on a lot of shooting, a very good performance in really only a few key games, and because she was an undisciplined player on a very undisciplined team. There was also talk of poor team chemistry, which seems to be borne out by the number of transfers from the NC program. So then she takes a year off, and is injured, and has to play in a totally different system. Shes skilled and athletic, but theres a leaning curve. For all practical purposes, during her year at NC she was still playing high school ball.
Now heres the other thing about unrealistic expectations: it can adversely impact team, individual, and coaching performance. And dont give me that crap about this is Tennessee, we always have high expectations, we expect Final Fours and National Championships. None of the current players have ever reached that level. Our head coach has never reached that level as a head coach. The program hasnt reached that level in nearly a decade. Fans might live in the past, but the current players do not. And its unrealistic to expect them to. They can look at the banners in the arena, but they dont feel like they are THEIR banners.
Take away the expectations and its a lot easier for Holly to use playing time to discipline her players. Its a lot easier for her to concentrate on making this team better for March instead of panicking over early losses and making knee-jerk reactions during or between games. And its a lot easier for the players especially the three Ive listed above to experiment and hone their skills, to not be afraid to make a mistake, to take an open shot or drive to the basket early in the shot clock. You wind up with players who arent confident, an up and down season, and an attitude of fatalism among the players who realize rightly or wrongly that theyll never be as good as those expectations. Afraid to make a mistake, theyll make them over and over.
Holly is a good coach. Probably not a great coach. But she might become one. I believe in the time shes been head coach she might have a better won-lost record (80%+) than any other SEC coach. To measure her against Pats glory years is unfair and another unrealistic expectation. (Pats last years didnt measure up to the glory years either WCBB has changed, folks!)
And unrealistic expectations also bite you when it comes to recruiting. First, fans take the published high school player rankings as gospel big mistake. The top WCBB teams do their own scouting and pay little attention to the published reports, although the two overlap some. And if you dont have the proper mix of the right talent and attitude youll never have the synergy that most great teams exhibit.
Hollys mistake was probably setting her expectations on the recruits she could land too high. Like the fans, she overestimated the lure of the Tennessee mystique that says that every young lady wants to put on the orange instead of realizing that Pats departure, the LVs relative lack of recent super-sized success, and the emergence of many new program alternatives dictated a new approach and strategy, and a down-sizing of expectations. Just because a large number of top recruits puts you on their final list, doesnt automatically mean youll get what you believe will be your fair share. I understand that Holly is casting a much wider net now. Reaching for the stars is not a bad strategy
as long as you reach out to both five-star and four-star players, and maybe ever some underrated three-star performers ready to blossom or role-play.
This years team is talented, and may get it all together and make a run to the Final Four. It may start tonight. Or it may not. It may just stay an up-and-down season and end disappointingly for those with Final Four expectations. But I suggest we all offer encouragement and enjoy the ups. Next years team, if were fortunate and have no injuries or transfers, will be about the same as this years team. Analyzing performances, armchair quarterbacking lineups or game plans, etc. is fine and fun. I just dont see how bashing the players or the coach and constantly reminding them that theyre not living up to our expectations is going to help.