What irritates you the most at restaurants?

#353
#353
Behr said:
In all my years in Tennessee and Florida, I've never heard that, with the exception of on occasion.

Servers give their tip out to the manager and they are pooled and divided.
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I honestly don't like that. If I get exceptional service and I slip my server a $100 tip on a $50 meal (yes, I have actually done that a couple of times), I gave that money to her because I felt like she deserved it. I didn't realize she would have to split it with her co-workers.
 
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#354
#354
MyBloodRunnethOrange said:
I honestly don't like that. If I get exceptional service and I slip my server a $100 tip on a $50 meal (yes, I have actually done that a couple of times), I gave that money to her because I felt like she deserved it. I didn't realize she would have to split it with her co-workers.
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They tip out on their net sales.

If your bill was $50.00, they will tip out 2-3 % on the $50.00. Not on the tip. You good. :thumbsup:
 
#357
#357
MyBloodRunnethOrange said:
I honestly don't like that. If I get exceptional service and I slip my server a $100 tip on a $50 meal (yes, I have actually done that a couple of times), I gave that money to her because I felt like she deserved it. I didn't realize she would have to split it with her co-workers.
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There's a slight miscommunication here. Some places, like Churrascarias, pool tips amongst all the service staff and distribute by percentages. Most restaurants, though, the servers keep the tips that you've given them. The "tipout" that we're discussing is a small percentage from each server's sales that go to those people who helped them, ie bussers, bartenders, etc. The same way that you tip a server for taking care of you, your server tips the employees that made their job easier.
 
#359
#359
crusse10 said:
There's a slight miscommunication here. Some places, like Churrascarias, pool tips amongst all the service staff and distribute by percentages. Most restaurants, though, the servers keep the tips that you've given them. The "tipout" that we're discussing is a small percentage from each server's sales that go to those people who helped them, ie bussers, bartenders, etc. The same way that you tip a server for taking care of you, your server tips the employees that made their job easier.
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:eek:k:
 
#360
#360
MyBloodRunnethOrange said:
I honestly don't like that. If I get exceptional service and I slip my server a $100 tip on a $50 meal (yes, I have actually done that a couple of times at Hooters... but it got me nowhere), I gave that money to her because I felt like she deserved it. I didn't realize she would have to split it with her co-workers.
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fyp
 
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#362
#362
loud patrons who have no consideration for those around them

some friends and I were at a small restaurant in San Antonio last week, across from our table were 6 millennial-types having a good time. There's nothing wrong with that except that they were excruciatingly loud at times. Two of the three girls were smoking hot, though. So there's that.
 
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#363
#363
peaygolf said:
Stoned cooks and servers doing who knows what to our food.
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Way overblown by movies and such. I never once saw it happen in the restaurant I worked in. It's extremely rare in sit down restaurants.

However, fast food is another story. I will never ever order food from a fast food restaurant if they have less than 30 minutes until closing time for that exact reason.
 
#364
#364
Weezer said:
Out of curiosity, for those in the business, what do you feel is the best remedy for lousy service? Address the server? I always thought that would put them in a bit of an awkward situation and put them on the defensive, probably making the situation worse. Talk to a manager? I'm always afraid that might get them in trouble, and possibly fired if others have complained as well. I mean, if they're that awful, maybe they need to be let go, but I don't want to be the one to cause them to lose their job. So other than docking their tip, something I've only done a few times in my life, what do you do to avoid causing bigger problems?
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That depends on the server and situation really. They could just be really new and getting the hang of everything. It takes a couple months.

When I'm out to eat and I get sub-par service, what I normally do is kind of make eye contact with the server and let them know that they're slacking, if that makes sense. If they've been doing it a decent amount of time (ie: 6 months or more), they will usually get the message. Servers naturally get very good at reading customers and their body language over time so that's usually all it takes for me. If you feel the need to politely say something to them, then by all means go ahead. Yes, some will get defensive but when I served, I always appreciated feedback as long as it was respectful. It took the guesswork out of my job.

I notoriously drink a ton of water all day, every day so when I go out to eat, I drink 2 or 3 glasses with every meal. I realize that's a lot of refilling, especially if it's busy or I drink more than 3 glasses (spicy Mexican food) so I try and make it easier on the server by setting my empty, or near empty, glass on the edge of the table to make it obvious. Stuff like that will help signal servers to return to the table.

As for involving management, I personally would never do so because depending on the relationship with the manager and server, you could potentially get them in trouble. And there's not a lot they can say other than "do better next time". Just my two cents Weez, hope it answered some questions.
 
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#366
#366
ATC_VOL said:
That movie was fairly accurate compared to a couple of stores I worked at.
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There were moments I could relate to, from my younger days, but the scene with them doing all that stuff to the ladies food...I've never even heard of chit like that happening.
 
#367
#367
Behr said:
There were moments I could relate to, from my younger days, but the scene with them doing all that stuff to the ladies food...I've never even heard of chit like that happening.
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I remember seeing a few things like that, but not enough to say it was commonplace.

One that sticks out is a dude drooling into hot sauce because an ex was there to eat. Also remember a few upset servers asking their BOH boyfriends to mess with people’s food.
 
#368
#368
ATC_VOL said:
I remember seeing a few things like that, but not enough to say it was commonplace.

One that sticks out is a dude drooling into hot sauce because an ex was there to eat. Also remember a few upset servers asking their BOH boyfriends to mess with people’s food.
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Lot of crazy stories I could tell, but fortunately the worst I ever dealt with like that was a cook trying to put something back on the grill after he dropped it. Didn't deal with that often.
 
#369
#369
Behr said:
There were moments I could relate to, from my younger days, but the scene with them doing all that stuff to the ladies food...I've never even heard of chit like that happening.
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Same. It was a movie based more on stereotypes, not specific incidents. You could relate the characters to people you work with and all the bits were loose interpretations on things you did or wished you could do.

That said, I saw a cook mess with a specific persons food a few times, but that person would order 5 min before close and admitted to the server he essentially knew what he was doing. And he had previously worked at the same restaurant with us.
 
#373
#373
If I'm dropping that much for one meal anything that is not perfect would irritate me. But typically all that bothers me is bad service. I can overlook a lot if the service is great.
 
#374
#374
Behr said:
Lot of crazy stories I could tell, but fortunately the worst I ever dealt with like that was a cook trying to put something back on the grill after he dropped it. Didn't deal with that often.
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I'd rather have that any day than the dude who went back to mixing drinks unwashed after wiping his butt.
 
#375
#375
I remember Paula Poundstone had a bit about working as a waitress at IHOP in her younger days. She said, "When people would be rude to me, I would touch their eggs. They didn't know, I felt better, it worked out." I always thought that was just funny as hell.
 
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