Income (in)equality in the United States

#76
#76
NEOCON said:
Call center.

And no you can't tell with the high end Flip centers.

Unless you actually know a Flip you will not know the ones you are speaking with aren't American. They will also tell you they are American and have names like Jill and Susan.
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For what industry? You're really not answering my question.


And yes, I do know "Flips" and that's a pretty derogatory term to them.
 
#77
#77
droski said:
speaking from someone who was a computer science major for a couple of years i can't imagine why anyone would want such a grunt and thankless job as doing the low level coding. of course 10 years ago some of these guys made pretty good money.
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I wouldn't either but some still do if they're good. We have some java guys who do a great job and I'm pretty sure are well compensated. Thing is there are so many of them now that it's easy to keep the pay low
 
#78
#78
NEOCON said:
Dell is not the only large company to have the in bound call centers and tech sites abroad. It is becoming an epidemic. I can hire a full time worker in the Bacolod Philippines for 250 US dollar per month. This gets me a top of the line worker in that country for the same rate I would pay a bottom of the barrel worker to work just 25 hours here. That is a huge problem. The little extra hands on ability is not worth that kind of rate difference. That is the things most workers don't get. if you can get B- labor at 1 dollar per hour or A+ labor at 15 dollars per hour you take the B- employee and never look back.
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sadly you are probably right. but as bam says it sure does make you happy when you get a legit american. nothing is more painful than having to go through a 40 minute script with someone when if they had someone who understood english properly you could get your problem fixed in 5 minutes. i can't tell you how many times i've called my computer manufacturer or internet company and said "X is clearly the problem" and only have them ignore that, do 40 stupid ass things like tell me to check to make sure my computer is plugged in, only to tell me 40 minutes later that x is the problem. if they had just checked to see if i was right int eh first place we all could have saved 40 minutes. :banghead2: rant over
 
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#79
#79
if it makes you feel any better I have to go through the same thing and I'm 2 hallways away from support
 
#80
#80
Yes, it makes you happy. But long term they don't care. Customer service today is not the customer service of our parents and our kids will know it even less. 20 years ago if you called some place and they said hit prompt 1 then hit prompt 2 then wait and when you get a live voice they make you answer all the questions again the company would have went under. Customer service is no longer what it used to mean. It is all about cashflow now, even more so than 10 years ago. Companies will happily sell less but make more.
 
#81
#81
Oh trust me. It drives me nuts. I will call to ask a question with one of my carriers and instead of getting a trained person I will get a person reading from a page on a computer. It is annoying.
 
#82
#82
bam15 said:
That doesn't take away the fact that many vote against their own economic interests.
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Not sure I buy this. If you take a narrow view of economic interests (particularly, what can I get via the government) then possibly this is true.

However, my bet is that you or I do not know what someone else's best interests are and it's ridiculously to conclude they are voting against some interest we perceive.
 
#83
#83
utvolpj said:
if it makes you feel any better I have to go through the same thing and I'm 2 hallways away from support
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i'd did tech support for one summer in college and sadly 90% of people DO have the caps lock on or unplugged their computer or whatever. but if someone told me something was the problem i always checked to make sure they were right before i assumed they were stupid. but i realize that isn't normal operating procedure. the problem with non english speakers is that i can tell them "i did A, b, c, d, e and f" and they will still ask me to do A-F with them on the phone.
 
#84
#84
#85
#85
DC Vol said:
For what industry? You're really not answering my question.


And yes, I do know "Flips" and that's a pretty derogatory term to them.
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It's not even a word. I just didn't feel like typing it out.
 
#86
#86
utvolpj said:
I wouldn't either but some still do if they're good. We have some java guys who do a great job and I'm pretty sure are well compensated. Thing is there are so many of them now that it's easy to keep the pay low
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Specializing in a specific language or framework is a surefire way to keep your career to shorter than a few years. Most guys I work with are very proficient with about 10 languages/frameworks/CLIs.


This is why certifications are usually weighed heavier than degrees. Unless you came from GT, MIT, CalTech, etc.
 
#87
#87
droski said:
i'd did tech support for one summer in college and sadly 90% of people DO have the caps lock on or unplugged their computer or whatever. but if someone told me something was the problem i always checked to make sure they were right before i assumed they were stupid. but i realize that isn't normal operating procedure. the problem with non english speakers is that i can tell them "i did A, b, c, d, e and f" and they will still ask me to do A-F with them on the phone.
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Are you backhouse for someone like Edward Jones? I assume backhouse due to the CFA instead of CFP.
 
#88
#88
volinbham said:
Not sure I buy this. If you take a narrow view of economic interests (particularly, what can I get via the government) then possibly this is true.

However, my bet is that you or I do not know what someone else's best interests are and it's ridiculously to conclude they are voting against some interest we perceive.
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I know we have already been down this road, but most (R) tax-plans are focused around small businesses, corporations, and higher income brackets. Of course, I'm not stating that those interests (Lower income) may be the best for the country, they aren't. Most wealth is created through small businesses.

I can't judge other interests, you are correct, it's merely perception.
 
#89
#89
NEOCON said:
It's not even a word. I just didn't feel like typing it out.
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It's porn, isn't it?


Regardless, this is why I've felt that domestic call centers should warrant a tax break or financial incentive to companies that don't outsource them.
 
#90
#90
azVolFan said:
Whatever that article is making you think should be done has already been done and didn't work the first time. You don't increase the middle class by handing money to poor people. There is a reason pro football players are poor again after 6 months or whatever.
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You really need to read my posts.
 
#91
#91
DC Vol said:
It's porn, isn't it?


Regardless, this is why I've felt that domestic call centers should warrant a tax break or financial incentive to companies that don't outsource them.
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The problem is the wage difference is so far apart that no tax credit will fix it. A 15 to 1 ratio is insane. Even if you wiped all tax entirely you'd still end up with about a 9 to one ratio.

No. It's not porn. It's just me being lazy.

Pounding Pinay Pu***. Now that is porn.
 
#92
#92
NEOCON said:
Are you backhouse for someone like Edward Jones? I assume backhouse due to the CFA instead of CFP.
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nope. investment counselor. back office people actually get paid pretty well, but i think i'd kill myself if i had to do that type of work.
 
#94
#94
bam15 said:
I know we have already been down this road, but most (R) tax-plans are focused around small businesses, corporations, and higher income brackets. Of course, I'm not stating that those interests (Lower income) may be the best for the country, they aren't. Most wealth is created through small businesses.

I can't judge other interests, you are correct, it's merely perception.
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I've just never bought the "what's wrong with Kansas" argument.

A Dem program that funnels more cash and entitlements to poor people isn't necessarily in those people's best interests in the aggregate and it may not be in their individual interests either.
 
#95
#95
NEOCON said:
Weird that you have a CFA then. Why not a CFP?
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more prestigious, better career opportunities (you get taken much more seriously as a portfolio manager), and makes me more likely to land institutional accounts. i've been thinking of getting the cfp as well since i can sit for the exam without the education requirement.
 
#96
#96
For those families that have a hard time affording college, there is also community college and vocational school. A 2 year degree can get you a pretty good job and you can still go on to get a 4 year degree. Ultimately, the problem lies in not taking advantage of the opportunities already afforded.
 
#97
#97
droski said:
more prestigious, better career opportunities (you get taken much more seriously as a portfolio manager), and makes me more likely to land institutional accounts. i've been thinking of getting the cfp as well since i can sit for the exam without the education requirement.
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I wasn't knocking it by any means. In my personal experience the corp side has always been the ones with a CFA and the sales side had a CFP.
 
#98
#98
volinbham said:
I've just never bought the "what's wrong with Kansas" argument.

A Dem program that funnels more cash and entitlements to poor people isn't necessarily in those people's best interests in the aggregate and it may not be in their individual interests either.
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Touche.

They are still receiving more money whether it is through entitlements, tax plans, etc. I'm not arguing whether that is right or wrong, but rather the facts -- whether it is in their actual interests or my perceived judgment.
 
#99
#99
NEOCON said:
I wasn't knocking it by any means. In my personal experience the corp side has always been the ones with a CFA and the sales side had a CFP.
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generally true, but my job isn't a pure marketing/sales position at all and i have a lot of sophisticated accounts (foundations, endowments, corporations, etc).
 
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#100
#100
azVolFan said:
For those families that have a hard time affording college, there is also community college and vocational school. A 2 year degree can get you a pretty good job and you can still go on to get a 4 year degree. Ultimately, the problem lies in not taking advantage of the opportunities already afforded.
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Normally, the people I know that are in college, belong in college, and vice versa. The first semester normally weeds out the ones that don't belong.
 
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