Yeah but you have to look at it from their situation.. That's like ordering a big mac, waiting 5 minutes for them to bring it out, antcipation is building..
Then they come back out say their out of big mac's but here's a plain hamburger..
We can get the big mac's back if you wait, or you can have this plain hamburger right now..
But burger king is right next door with a whopper.. Your Choice?