I agree with this. I love my Samsung TVs but we bought a "high dollar" Samsung fridge and it lasted about 4 years. The inside back panel constantly froze up, I'd tear it down and defrost it with a hair dryer, (at the end) it'd freeze up every 2-3 days. I bought the parts to fix it but it didn't help. It finally went totally out and flooded the lower compartments and we lost a lot of cheese and meat. Samsung customer service didn't care to help, so I scrapped the fridge. We replaced it a couple of years ago with a much cheaper Whirlpool (water dispenser on the inside/freezer in the bottom) and it's been pretty good so far.My experience is that Samsung makes great phones, earbuds, and TVs, and s***** appliances.